Frequently Asked Questions
+ ARE APPOINTMENTS REQUIRED?
Yes - In order to ensure that each of our guests is given proper attention and customer service, an appointment is required in order to try on our gowns. We welcome brides to visit our salon without an appointment to browse our collection, but please keep in mind that our schedule is by appointment only and calling ahead of time will ensure that a stylist is in the store to assist you. Each appointment is one hour long.
+ WHERE ARE YOUR DRESSES MADE?
Each dress in our JINZA bridal Couture collection is made in our San Francisco workshop. Our team of designers, pattern makers, cutters and seamstresses are all located on the premises. The nature of our custom couture process is beneficial to our brides and creates better fitting gowns. We enjoy a very hands-on approach with every gown we make, and our brides.
+ WHAT IS THE PRICE OF JINZA COUTURE BRIDAL GOWNS?
The price of our couture collection starts at $4,000, including fittings and customization. Our Elvet Collection starts at $1,500.
+ CAN I CREATE A CUSTOM DESIGNED DRESS?
Yes - We do offer custom designed wedding gowns for individual clients. Please schedule an appointment with us for a consultation. Our designer, Jinza, will provide you with a sketch. We have also achieved great success with slight design modifications to styles within our couture collection. Customized detailing may be available with select styles, including adding sleeves or straps, and changing fabrics and colors.
When you visit our salon, one of our stylists will work closely with you to find a JINZA design that best fits you, your wedding and wedding venue.
+ I'M READY TO ORDER MY JINZA GOWN. IS A DEPOSIT REQUIRED?
Yes - We will collect a deposit for 50% of your post-tax order total when you order your JINZA gown. The remaining balance of your gown, including applicable taxes, is due at your pre-fit/pick up appointment.
+ MY WEDDING IS IS LESS THAN 4 MONTHS AWAY. DO I HAVE TIME TO ORDER A JINZA GOWN?
Yes - Our production process normally takes about 6-8 months depending on the gown style, but we are flexible with rush orders. A salon visit is imperative to review styles of interest and explore fabric and schedule availability. No rush fee is required.
+ HOW LONG IN ADVANCE SHOULD I ORDER A JINZA GOWN?
We recommend ordering your gown 6-8 months prior to your wedding day. In that case, we will have more flexibility and opportunities to customize your dress, schedule fittings and ensure you are in love with your dress. We can usually accommodate rush orders.
+ WHAT DO I BRING TO MY APPOINTMENT?
It is helpful to bring undergarments that you will be wearing on your wedding day, including strapless bras and those magic spanx. We have heels and accessories at the stores to complete your look.
Start a Pinterest board or take some time to look through magazines and inspiration websites, and save photos of any details you prefer in your wedding dress. This will help us get started and understand your style.
+ CAN I BRING A LARGE PARTY TO MY APPOINTMENT?
We welcome your guests to come in and share this exciting moment with you! For large parties, please either call or email us first and we will try our best to accommodate your needs.
+ DO YOU ALLOW PHOTOGRAPHY AT YOUR BOUTIQUE?
Yes - We do allow photography of each bride's two favorite dresses.
+ I WAS A JINZA bride, can you post me on your Instagram?
Of course, we adore posting photos of you magnificent ladies! Send us photos at email@example.com and we are glad to share and possibly submit them for publication!