Questions and Answers

General Questions

Order A Jinza Gown

General Questions

Is an Appointment Needed for Dress Fittings?

Yes, we do require appointments for gown fittings. To provide each guest with the best possible service and attention, we kindly ask that you schedule an appointment for trying on our gowns. While we welcome brides to browse our collection without an appointment, please note that our schedule operates exclusively by appointment. We recommend calling ahead to ensure a stylist is available to assist you during your visit. Each appointment is allotted one hour for your convenience.

Is It Possible To Design A Wedding Dress From Scratch With Your Team?

Yes, we absolutely offer custom-designed wedding gowns tailored to individual clients. To begin the process, please schedule an appointment with us for a consultation. During this appointment, our designer, Jinza, and Grace, will provide you with a sketch of your envisioned gown. Additionally, we have achieved remarkable success by making slight design modifications to styles within our couture collection.

Customized detailing options may also be available for select styles, which can include adding sleeves or off-the-shoulder straps and making changes to fabrics and colors. When you visit our salon, one of our experienced stylists will work closely with you to identify the perfect JINZA design that aligns with your unique vision, your wedding, and your chosen wedding venue."

Where Are Our Dresses Created?

Every custom dress is meticulously crafted in our San Francisco workshop. Our team of skilled professionals, including designers, pattern makers, cutters, and seamstresses, all work together on-site. This hands-on approach in our custom couture process ensures the creation of perfectly fitting gowns that cater to our brides' individual preferences. While our non-custom dresses may or may not be produced in our San Francisco workshop, our dedication to quality and craftsmanship remains unwavering.

What Is the Cost of Jinza Couture Bridal Gowns?

The pricing for our custom dresses begins at $6,500, which includes fittings and personalized customization. Additionally, our tailored made-to-order sample collection starts at $4,000.

What Should I Bring to My Appointment?

It's advisable to bring the undergarments you plan to wear on your wedding day, such as strapless bras and shaping undergarments like Spanx. Our stores provide heels and accessories to help you complete your look.

Additionally, we suggest starting a Pinterest board or gathering inspiration from magazines and websites. Saving photos of dress details and styles you prefer can be a valuable reference for us, enabling us to better understand your unique style and preferences as we begin the design process.

Is It Possible to Bring a Large Group to My Appointment?

We warmly invite your guests to join and share in this joyous moment with you! If you plan to bring a large party, kindly give us a call or send an email in advance, and we will make every effort to accommodate your specific needs and preferences.

Is Photography Permitted at Your Boutique?

Yes, indeed. We permit photography of each bride's two favorite dresses during their visit to the boutique.

As a former Jinza bride, may I request to be featured on your Instagram?

Absolutely, we absolutely love showcasing photos of our stunning brides! Please feel free to send your photos to infola@jinzabridal.com, and we would be delighted to share them on our Instagram and, if you're interested, consider them for potential publication! Follow us on Instagram @jinzabridal.

If My Wedding Dress Sustains Damage During The Wedding, Can You Assist With Repairs?

Certainly, we've documented the fabric and lace employed in the creation of your wedding dress, enabling us to perform repairs and alterations as needed.

How Should I Care For My Jinza Bridal Gown After My Wedding?

It's essential to opt for professional dry cleaning for your silk wedding dress. We offer professional dry cleaning and preservation services, allowing you to store and seal your bridal gown for long-term preservation.

Order A Jinza Gown

Ready to Place Your Order for a Jinza Gown. Is a Deposit Necessary?

Yes, indeed. A 50% deposit based on your post-tax order total will be collected at the time you place your order for your JINZA gown. The remaining balance, which includes any applicable taxes, will be due at your pre-fit/pick-up appointment.

What Is the Timeline for Creating a Custom Jinza Wedding Dress?

For a truly bespoke wedding dress, we highly recommend placing your order at least 6-12 months in advance. The additional lead time allows us the opportunity to explore custom options in depth and make any necessary adjustments during the fitting process to ensure your gown is perfect.

My Wedding Is Less Than 4 Months Away. Is There Enough Time To Order A Jinza Gown?

Yes, indeed. Our average standard production timeline typically spans about 6-8 months, with variations depending on the gown style. However, we are open to accommodating rush orders when we have the necessary fabric in stock. To discuss and initiate a rush order, it's essential to visit our salon in person. During your visit, we can review the styles you're interested in, explore fabric options, and determine schedule availability. The good news is that there is no additional rush fee required.

What If I Lose Weight After I've Ordered A Jinza Gown?

You can have peace of mind knowing that we are flexible with your timeline. We can re-measure you before commencing the fitting process and make necessary alterations during subsequent fittings. However, if your weight fluctuates by more than 10 pounds, please inform us as soon as possible so we can plan accordingly.

There may be additional costs if extra labor is required to achieve the perfect fit.