Yes. All consultations and fittings are by appointment only at our Los Angeles and San Francisco locations. To book your appointment visit our contact page or call us directly. We recommend booking as early as possible — especially during peak wedding season.

Absolutely — and this is what we do best. Every bespoke JINZA Bridal gown begins with your story. During your private consultation we listen, sketch, and create a design entirely around you — your body, your vision, and the details that matter most. No two dresses are the same.

Every bespoke JINZA Bridal gown is designed and created at our Los Angeles atelier by our dedicated team of artisans. Our head designer trained in traditional pattern-making in Japan — bringing couture precision to every gown. Each piece is hand-finished and built to last a lifetime.

Our ready-to-wear collection starts from $1,200. Bespoke custom wedding dresses — made entirely to your measurements with full design customisation — start from $4,800. Final pricing depends on design complexity, fabric selection, and embroidery coverage. A detailed quotation is provided after your design consultation. For full pricing details visit our Pricing page.

Bring any inspiration images, fabric swatches, or ideas you have in mind — even rough sketches are welcome. Wear or bring nude seamless underwear and any shapewear you plan to wear on your wedding day. If you have a specific heel height in mind bring those shoes too. Most importantly bring an open mind — we love helping brides discover something they never expected to love.

We recommend bringing one or two trusted people whose opinion you value most. Large groups can create conflicting opinions that make the decision harder. Our consultations are intimate and personal — the focus is entirely on you and your vision.

Yes — you are welcome to take photos during your appointment for personal reference. We ask that you do not share fitting photos publicly out of respect for our team and other brides.

Yes — we love sharing our brides' stories. If you would like to be featured please email us your wedding photos at infola@jinzabridal.com. We celebrate every JINZA bride and would be honoured to share your day.

Yes. Our on-site seamstress team offers repair and alteration services for JINZA gowns. Please contact us as soon as possible after your wedding day and we will assess the damage and discuss options. We also offer wedding dress preservation services to protect your gown for years to come.

We recommend professional dry cleaning and preservation as soon as possible after your wedding day. Store your gown in an acid-free box in a cool dry place away from direct sunlight. Avoid plastic garment bags which can trap moisture and cause yellowing over time. We offer a wedding dress preservation service — contact us for details.

Yes. A 75% deposit is required to begin your bespoke order. The remaining balance is due at your final fitting before delivery. Payment plans can be discussed during your consultation — we want the process to feel comfortable and manageable for you.

We require a minimum of 4 months from consultation to final fitting for a bespoke custom wedding dress. More complex designs with extensive hand embroidery may require 6 to 12 months. We recommend booking your consultation as early as possible — ideally 9 to 12 months before your wedding date to allow time for design, fittings, and any adjustments.

If your wedding is less than 4 months away we recommend our ready-to-wear collection, which starts from $1,200. Our on-site seamstress team can alter ready-to-wear pieces for fit so your gown feels made for you. Browse our ready-to-wear collection or contact us to discuss your timeline and we will find the best solution for you.

This is very common and nothing to worry about. We build alteration allowances into every gown during construction. Our on-site seamstress team handles all adjustments at your final fitting — taking in the waist, bust, or any other area as needed. We are with you every step of the way until your dress fits perfectly.